THE ART OF TRAINING

A full day workshop designed to:

• Help implement effective training, making team members better & faster.
• Improve the skill level and confidence of anyone with training responsibility.
• Reduce turnover and improve EVP.
• Help you develop and maintain standards and consistency.
• Improve guest and employee experience.

Who is it for?

Anyone with responsibility for training or trainers in their role.

Effective training has to be realistic, flexible and proactive. It’s important to understand and recognise the different ways people learn and the techniques you can use to facilitate their learning whilst constantly adapting. But we’re all about less theory and more doing.

Feedback from previous delegates has meant this workshop has an NPS of 100.

What will it cover?

THE ROLE OF A TRAINER

• Why training matters
• Coaching and leadership

SETTING UP FOR SUCCESS

• Planning ahead/being ready to flex
• Principles of adult learning

THE CONSCIOUS COMPETENCE MODEL

• Three core principles of effective recruitment
• How you can put them into action

STYLES OF LEARNING – HONEY & MUMFORD

• Activist//Reflector//Theorist//Pragmatist
• Why & when it matters
• How it effects your training style

HOW THE MEMORY WORKS

• Types of memory
• Techniques for optimising memory
• Left brain vs right brain

PRACTICAL TRAINING

• How to be effective when training on the job
• Taking control of the learning cycle to make it proactive

ASSESSING PROGRESS

• How to use tests as a positive tool
• Alternative ways to assess progress

How will it make a difference?

• Implement effective training – team members are competent more quickly.
• Reduce turnover and improve EVP
• Improve the confidence of anyone delivering training with proper planning and structured checkpoints.
• Develop and maintain standards and consistency.

The small print

WORKSHOP LENGTH – FULL DAY // APPROX. 6 HOURS

COST – £1,750+VAT

*Prices listed exclude travel outside of the Greater Manchester area

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