Better leaders means a happier industry.

Training is the answer to so many hospitality challenges right now. Whether its retention, engagement or any element of a site’s performance we believe great training can fix it.

More often than not, leaders are thrown into the deep end and asked to ‘manage’ without any real formal training. Let’s change that.

Let’s give managers the time away from the business to learn new methods, reflect on their styles and have the brain space to improve their leadership skills.


Created by the industry, for the industry.

A response to the challenges people departments face when sourcing high impact, cost effective training and development solutions. Each workshop, workbook and pathway has been painstakingly curated to ensure employers not only see improvements in performance and engagement, but enhancements to their employee value proposition and ability to attract great talent



By the industry for the industry.

We'll let them tell you...

“The feedback from the delegates was amazing and I’m confident their learning will make a difference back at site.”

Anthony Williams, Training & Development Manager, Mission Mars



The success of any business is built on the performance of its people. Insights Discovery helps people to perform at their highest level by improving their understanding of themselves. Managers can then easily adapt and connect with others, which leads to teams where innovation, creativity and productivity thrive.

Crafted for senior leaders looking to improve their team’s performance.

By the end of the one day workshop, you will:-

  • Help people to understand themselves and their co-workers. Creating more respectful, productive, and positive working relationships.
  • Help managers understand their own and others communication preferences.
  • Allow people to connect better with their co-workers, improve collaboration and increase retention.
  • Give everyone a common language to help overcome challenges and conflict.
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Recruiting the right people into a team is the most important thing a manager can get right. It’s harder now than ever before.

From knowing where to find people, to creating a world class process, to making the final decision – recruitment is tough, yet so crucial to the success of a business. A skill that’s rarely taught, until now. The good news is we believe that with the right support and guidance, everyone can be a great recruiter.

By the end of the half day workshop, you will:

  • Understand how to attract superstars to their business.
  • Create a robust and engaging interview process.
  • Understand how best to predict future performance.
  • Have the skills to deliver great interviews.
  • Have a new found confidence in hiring great talent.



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Training is an art, not a science – especially when you are training in real time, and in fast, changeable environments.

The Art of Training will touch on the theory and the psychology behind effective training. But the focus is on the practical skills and processes needed to plan out the training journey, recognise the milestones and set managers, trainers and their trainees up for success.

By the end of the one day workshop, you will:

  • Plan an achievable training programme for individual trainees.
  • Understand and recognise the different styles of learners.
  • Teach practical skills effectively.
  • Assess progress during the training process and adapt accordingly.
  • Understand the importance of training in team culture.


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New managers can often feel overwhelmed like they have only two choices; being ‘too nice’, with their focus on being liked or demanding respect and authority by being overly harsh. We want to show you that you can be a successful manager while retaining your integrity and humanity.

Radically Candid Leadership focuses on the skills needed to deliver effective guidance, both praise and criticism, in a way that produces better results and helps your team develop. The course aims to empower you to be honest and understand how to turn the dial from management to leadership.

By the end of the half day workshop, you will be able to:

  • Confidently deliver clear feedback.
  • Use praise as an effective tool for leadership.
  • Have direct conversations with their team to resolve issues.
  • Recognise the skills they need to lead, rather than manage their team.
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What makes a high performer? Spoiler…there’s no one answer. But there are some common habits and traits they share.

During the workshop we’ll look at ways you can make your performance go from great to exceptional. AND how it can be sustainable without burnout.

Developing a high performance mindset will make sure you have the tools to curate a high performing, engaged to deliver their best work and have fun doing it.

By the end of the half day workshop, you will:

  • Manage your time more effectively.
  • Understand what drives you.
  • Develop self-awareness to better your awareness of others.
  • Delegate tasks for the benefit of you and your team.
  • Lead a high performing team to create trust, cooperation, collaboration and innovation.
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Training & uplifting the industry.


Building a dream team?

You’re going to need a few superstars, and we know just the people. As hospitality experts we’ve been there (and then some!) and we can spot a good match when we see one.

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Everything you need to know is a click away.