Head of Operations

20th June 2022
20th July 2022
Manchester, United Kingdom
Job Type
Contract Type
Contact Name
Rebecca Russell
Job ID
Post Code


Head of Operations

We are working with one of the most innovative social-gaming operators in the UK, with an eye watering openings strategy.

Currently they have 12 sites, northern centric but UK wide openings on the agenda. We are supporting in the hunt for a kick ass Head of Operations to join the leadership team.

What’s in it for you

·Head of Operations salary of up to £70K

·Excellent development opportunities in a growing operator

·Independent culture where your ideas matter.


What will you get up to?

Reporting to the Operations Director, the Head of Operations will be responsible for providing strong operational leadership to every aspect of each of the sites, setting expectations for the key fundamentals, people, compliance, standards and profit.

This is a hands-on role that requires passion, drive, attention to detail, analytical skills, and an ability to manage fast paced, multi-faceted businesses.

You will apply strategic thinking across all functions to ensure you have the right teams with the right skills and training to deliver operational excellence.

You will achieve this by leading by example as well as applying a genuinely entrepreneurial mindset.


Key elements of the role:

  • Building and industry leading teams. Recruitment, development, engagement, and leadership across all functions. You will be a passionate people person who loves mentoring and growing talent.
  • Passionate about guest experience – obsessive attention to detail, problem solving and being proactive to deliver the best guest experience in town.
  • Oversee the look and feel of all sites so that they on brand. From marketing and point of sale material to snagging/maintenance, team presentation, cleanliness and music and atmosphere.
  • Innovation culture – creating a culture of innovative thinking and challenging the status quo. You will be commercial but able to understand and translate the brand voice in everything you do.
  • Responsible for the safety and security of our guests, team and sites. Compliance and standards – critical and must be bang on.

So, who do we need?

An experienced Head of Operations, a commercial genius with a penchant for all things people. A strategic thinker who loves the cut and thrust of a big number’s but never forgets the detail.

Must be Northern Based (flexible on exact location) and willing to travel extensively.


Sound great? Please apply below.

Not for you? We will help you with your next move. Get in touch via our website. ­­

We are Sixty-Eight People. We are on a crusade to change lives, disrupt recruitment and shape the industry.

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